Shinga takes all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment is accepted via Visa, MasterCard, Instant EFT, Masterpass, Mobicred, Bitcoin or by bank transfer to the Shinga bank account, the details of which will be provided on request.
Credit card acquiring and security
Shinga makes use of two payment gateway providers, namely Payfast and PayPal.
PayFast (Pty) Ltd, the approved payment gateway for First National Bank Credit card transactions, will facilitate payments to Shinga. PayFast uses the strictest form of encryption, Extended Validation SSL with 256-bit encryption as well as 3D Secure and no credit card details are stored on the website. Go to www.payfast.co.za to view their security certificate and security policy.
PayPal Pte. Ltd. will facilitate US Dollar payments to Shinga. Shop with peace of mind. PayPal doesn’t share your full financial information with sellers. And PayPal Buyer Protection covers your eligible purchases if they don’t show up or match their description.
Customer details separate from card details
Shinga will store your personal details separate from the credit card details which you will enter on PayFast’s or PayPal's secure site. For more detail on PayFast refer to www.payfast.co.za, for details on PayPal refer to www.paypal.com.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR) when Payfast is selected as the preferred payment option. Choosing PayPal as the preferred payment option will result in the transaction being charged in US Dollars (US$).
Shinga takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is controlled, operated and administered from South Africa and these Terms and Conditions will therefore be governed by the laws of the Republic of South Africa.
Shinga Pet may in its sole discretion, change this agreement, or any part thereof, at any time without notice.
Limitation of liability
The website and all its content, including any current or future offer product or service offers, are provided on an "as is" basis, and may include inaccuracies or typographical errors. Shinga makes no warranty or representation as to the availability, accuracy or completeness of the information provided. Neither Shinga, nor any of its holding companies, affiliates or subsidiaries, can be held liable for any losses or damages that occur for any reasons connected to the purchase and use of goods from Shinga, or content provided on the site, even if we are expressly advised thereof.