Privacy policy and Payment

Privacy policy

Shinga takes all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

 

Payment options accepted

Payment is accepted via Visa, MasterCard, or by bank transfer to the Shinga bank account, the details of which will be provided on request.

 

Credit card acquiring and security

PayFast (Pty) Ltd, the approved payment gateway for First National Bank Credit card transactions, will facilitate payments to Shinga. PayFast uses the strictest form of encryption, Extended Validation SSL with 256-bit encryption as well as 3D Secure and no credit card details are stored on the website. Go to www.payfast.co.za to view their security certificate and security policy.

  

Customer details separate from card details

Shinga will store your personal details separate from the credit card details which you will enter on PayFast’s secure site. For more detail on PayFast refer to www.payfast.co.za.

 

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

 

Responsibility

Shinga takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

Country of domicile

This website is controlled, operated and administered from South Africa and these Terms and Conditions will therefore be governed by the laws of the Republic of South Africa.

 

Variation

Shinga Pet may in its sole discretion, change this agreement, or any part thereof, at any time without notice.

 

Limitation of liability

The website and all its content, including any current or future offer product or service offers, are provided on an "as is" basis, and may include inaccuracies or typographical errors. Shinga makes no warranty or representation as to the availability, accuracy or completeness of the information provided. Neither Shinga, nor any of its holding companies, affiliates or subsidiaries, can be held liable for any losses or damages that occur for any reasons connected to the purchase and use of goods from Shinga, or content provided on the site, even if we are expressly advised thereof.